Terms & Conditions

IMPORTANT!!

PLEASE READ BEFORE BOOKING YOUR APPOINTMENT. YOU MUST AGREE TO THESE TERMS BEFORE BOOKING ANY OF MARNIE'S SERVICES. REFUNDS ARE NOT PROVIDED UNDER ANY CIRCUMSTANCES FOR ANY OF THE SERVICES. 

COVID-19 RESTRICTIONS

For in-person sessions, we ask you that follow the following business policy. WEARING A FACE MASK IS MANDATORY FOR ALL IN-PERSON SESSIONS AND HOUSE CLEARING AND BLESSING SERVICES. NO EXCEPTIONS. 

You are required to use hand sanitizer upon your arrival and wear a mask. 

Washrooms are not available. Please bring your water, coffee or juice to the reading as refreshments will not be provided. You must reschedule your appointment if you are sick, have a cold, runny nose, fever, out of the country within the last 14 days, or have been around anyone else who is suffering from COVID-19 or any other illness. Marnie will have the location thoroughly sanitized after each client. 

In using or booking any of Marnie Hill or Spirit Wellness Inc. services, you agree to the following:

You are over 18 years old; you understand that all services are for your overall well-being. Marnie Hill is not a licensed counsellor, medical or health care provider. She will not diagnose conditions, perform any medical or psychological treatment, assessments, prescribe any medications or provide any legal guidance or advice.

Marnie reserves the right to put pricing specials on or change her pricing at any time without providing credit or reimbursement if you have paid full price. All fees are non-refundable, non-transferable and non-redeemable. If you need to reschedule your appointment, you may do so within 60 days of your appointment. This is allowed only once, and 48 hours notice is required. 

You agree not to reproduce, sell, copy, duplicate or exploit any portion of the services provided without written consent from Marnie Hill (Spirit Wellness Inc.).

You also agree to waive all liabilities and that Spirit Wellness Inc. (Marnie Hill) is not liable or responsible for any circumstances that may arise from any of the services/sessions to the (client or the clients family, any persons, or other family members, personally or professionally). This includes personal injury, loss of income, professional or personal decisions made, stress, emotional or otherwise.

Readings are intended to offer advice, guidance, and spiritual healing only. Please make sure you have read the private reading page and the booking an appointment page, and you clearly understand what is involved in your reading and or service. Marnie's services are not used as a substitution or replace any medical, legal, financial or tax information.

Marnie has 0 tolerance for any form of abuse, including trying to test her abilities, misrepresenting yourself during any of her services, being rude, challenging, abrasive, confrontational in any way, demanding, or argumentative during any of the services offered, or requesting information that should not be asked within her readings. If this happens, you will be asked to leave with no refund. If this is a phone reading, Marnie will terminate the session with no refund.

With Marnie's intense sensitivity to the spirit world, support people are not allowed within any services/sessions unless you have booked a family or a custom reading.

Due to the nature of her services, Marnie Hill - Spirit Wellness Inc. reserves the right to refuse services to anyone who is conducting themselves or misrepresenting themselves in a harmful way to Marnie, others or themselves. This includes live events.

BOOKING ON-LINE

When booking online, your date and time are not confirmed unless you have received a confirmation from the online booking program by email. If you don't receive a confirmation, your booking has not been completed, and no reading is provided. By booking one of Marnie's services, you are giving Spirit Wellness Inc., Marnie Hill, permission to sign you up for her company newsletters.

PHONE READINGS:

All phone readings are booked in MST (Alberta time). Marnie will call you at your scheduled time. PLEASE DO NOT PUT YOUR PHONE ON SPEAKER AS IT WILL DISRUPT THE PHONE SERVICE. All individual readings are individual readings. Do not have anyone listening in or apart of the session as it can negatively impact the service's quality.Canadian and USA residents will receive a CD of the reading. No recording of reading is provided to individuals outside of the USA.

SKYPE SESSIONS:

All Skype readings are booked in MST (Alberta time). You are required to call Marnie at your scheduled time. All individual readings are individual readings. Do not have anyone listening in or apart of the session as it can negatively impact the service's quality. Canadian and USA residents will receive a CD of the reading. No recording of reading is provided to individuals outside of the USA.

OTHER IMPORTANT INFORMATION:

Marnie provides no guarantees on any of the services she offers or will bring forward information or evidence you want to hear. The spirit world (your loved ones) control the information they want to share, not Marnie. Marnie is simply a conduit, a vessel, a gateway for the afterlife and your deceased loved ones. She doesn't control the information that comes through for you; she only delivers it. Your deceased loved ones may provide you with guidance. However, you are in charge of how you perceive the information coming forward to you.

Please be aware due to illness or family emergencies, Marnie reserves the right to reschedule your appointment. If this happens, you will receive an email or a phone call to reschedule your appointment within the next following weeks.

Sacred circles, private readings, and group readings are not suitable for bachelorette or stagette, as a party filler or used as a party trick, conjure up ghosts or random spirits for fun, or malicious intentions. During live events, group readings, Marnie does not offer seat holding, refunds, service exchange or transfers to another service or event with your purchase. Your purchase for a group reading or a sacred circle does not guarantee you a reading.

GIFT CERTIFICATES: 

All gift certificates have an expiration date. They are non-refundable and non-transferable. Please check the date.

All reschedules require 48 hours' notice. If you need to reschedule, you will have the option to reschedule only once, and you will be scheduled for the next available date within 60 days. Specials pricing events are not available for rescheduling. 

All content within this website, including the newsletters and blogs, information within the coaching sessions, live events house clearing and blessings services and workshops is copyright protected and may not be reproduced in any form unless written consent is obtained from Marnie Hill of (Spirit Wellness Inc.)

All one-hour readings are voice recorded; the CD you receive is part of her session and is included within the price. She provides no guarantees of the quality or delivery of the recording.

No video or voice recordings are provided during events, sacred circles, group events, workshops, coaching sessions, house clearing, blessings or paranormal services. Video or voice recording of any of the services is strictly prohibited and will be subject to legal action from Marnie Hill of (Spirit Wellness Inc.)

Marnie operates under a security system in her office. Any of your services may be videotaped without voice recording to protect the confidential information obtained during any sessions. Video or voice recording will not be provided to anyone except the appropriate authorities if required by law or at Marnie's discretion. This surveillance system is strictly used for protection purposes only. 

Please do not attend your session if you are under the influence of a narcotic or have recently been consuming alcoholic beverages or marijuana (1-24 hours).